Sure-Step Methodology for ERP Implementation
Diagnostic
• Evaluate a customer's business processes and infrastructure • Assist the customer with their due diligence cycle, including ascertaining requirements and their fit with the solution, and assessing the resource needs for the solution delivery • Prepare the project plan, proposal, and the Statement of Work
Analysis
• Analyze current business model and finalize the Functional Requirements document. • Finalize the fit-gap analysis • Develop the Environment Specification documentation.
Design
• Develop the Functional Design, Technical Design, and Solution Design documents. • Finalize the data migration design. • Establish test criteria.
Development
• Finalize configurations and setup of the standard solution. • Develop and finalize the custom code that is required to support the solution. • Conduct functional and feature testing of the solution. • Create the user training documentation.
Deployment
• Set up the production environment. • Migrate data to the production environment. • Conduct user acceptance test of the system. • Train users and finalize the user documentation. • Conduct go-live check and promote the system to production.
Operation
• Resolve pending issues. • Finalize user documentation and knowledge transfer. • Conduct a post-mortem of the project. • Provide on-going support (activities that continue through any future involvement with the customer after the project is closed)
